As an executor of a relative's estate in probate, I asked for a copy of the current service charges for the Sulgrave estate by email as I had not received that information. I live in Worcestershire but they had my contact details. I received no reply. The service charges had been on standing order which had been paid up to date, but without any updated information on the service charge changes and they had risen. I am informed that their solicitors tried to email me on several dates, but seem to have used an out of date email address. The estate of my late sister is still in probate. MLM use their usual contracting solicitors who specialise in this area and apply late fees quickly. This means that the solicitors can charge increasing amounts and court fees. I am not suggesting they this is wrong, just different from the responsiveness and ---professionalism I have experienced from others.I have just been charged over £2,400 relating to a property where the tenant has just died. Whilst the short fall was an error on my part in that the service payments were on standing order, so didn't increase as they should have done, it would be helpful if notifications of a shortfall in payments were made at the first occurrence so the payments could be corrected and which would avoid accumulating late fees. I am told that they emailed me in 2025 but I have received nothing so presumably they used an earlier email address. The problems have been ongoing, so I cannot select a calendar date either. I would be interested in other people's experiences.
Claim your business profile now and gain access to all features and respond to customer reviews.
