moat.co.uk

1.6
1.6 Based on 41 reviews

Operates in London and the South East of England. Profile, regeneration projects, information for tenants and employment opportunities....

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A deeply frustrating experience.

This housing association is truly disappointing. They are quick to send out letters regarding communal areas and restrictions on decorations, but they show little regard for residents' needs. Flats are assigned to families with children despite the lack of lifts and proper consideration for their circumstances. Repairs for their poorly constructed buildings are not prioritized, with paint easily coming off walls and cupboards falling apart. There are ongoing condensation problems as well. However, they consistently manage to send out unpleasantly worded correspondence. Perhaps they should apply the same urgency to fixing their substandard properties!

1
Date of experience: Dec 17, 2025

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Business Details

  • Operates in London and the South East of England. Profile, regeneration projects, information for tenants and employment opportunities.

  • language https://www.moat.co.uk

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