mob.co.uk

3.7
3.7 Based on 100 reviews

...

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Gina
Unable to Access Free Trial and Asked to Pay Again

I signed up after seeing this recipe website advertised on Instagram on 21 February and believed I was starting a free one-week trial via Apple Pay. However, I was unable to log in at all, and the site then repeatedly prompted me to pay again via Apple Pay.There was no way for me to access or manage an account without being asked to make another payment, which immediately raised concerns. I therefore decided I did not want to proceed.What worried me further was reading other reviews from people who reported difficulty cancelling subscriptions, despite the advertising making the process sound simple and risk-free. This significantly reduced my confidence in the service.I contacted the company to cancel while well within the consumer rights cooling-off period and requested confirmation that no funds would be taken. The overall experience felt unclear and stressful rather than straightforward.I would advise others to proceed with caution.

1
Date of experience: Feb 21, 2026

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