mobile.free.fr

1.2
1.2 Based on 360 reviews

Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages. 🚀 Notr...

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Maureen Scott
As an international student on a tight…

As an international student on a tight budget, I opted for Free Mobile's €2/month plan, which seemed perfect for my needs, offering unlimited texting and 50MB of data. However, my experience has been extremely disappointing and frustrating. Despite not using the 50MB of data and strictly tracking my calls to ensure they don't exceed the 60-minute limit, I consistently find my bills higher than expected.The charges are often unclear and seem unjustified, making me feel like Free Mobile is taking advantage of its customers. This has caused significant stress, as I am unable to even turn on 4G for essential uses like checking directions without fear of being overcharged.Given the misleading nature of their billing and the lack of transparency, I cannot recommend Free Mobile to anyone, especially students who are managing multiple expenses. I plan to switch to Bouygues Telecom, which has received positive reviews and seems to offer a more reliable service. Free Mobile’s practices are unacceptable, and they need to improve their billing transparency and customer service. Please AVOID this carrier at all cost.

1
Date of experience: Feb 28, 2024

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Business Details

  • Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.

    🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.

    🚀 Nos valeurs : innovation, trublion, consumériste, simple

    🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes

    🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more

  • email -
  • call 0173502000
  • language https://mobile.free.fr

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