AVOID AVOID AVOID! TERRIBLE TERRIBLE SERVICE. I joined freemobile, as I was assured they had english speaking professionals. I moved house in 2018 August, and closed the account, also sent back my freebox. They are still charging me a monthly fee! There is no contact email, and every time I call, the staff tell me they cannot understand me. I clearly ask for someone to contact me in English( I say these words in French) And each time the staff just hang up on me. I contacted them on facebook as a last resort, their response - speak french... I would NEVER have joined them if I'd have known they would not speak English, but more to the point they are charging me even though they know I have moved house AND i returned the freebox. FRAUD FRAUD FRAUD. I will give free one more week before taking this further legally, but save yourself the hassle. Its also worth noting I had a mobile number with them, the signal was AWFUL. I could never get any signal, so I changed to orange. fr who are incredible!!! Go for orange!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more