This company must be the only one in a developed country to have such a corrupt business model. They demand a French written letter sent to Paris to cancel a subscription. Even when corona stopped all mail in my country, I could still not cancel it any other way. Clearly just trying to get people’s money and not trying to make them happy about their product.Have spoken with them on the phone several times, but they are not allowed to speak English... So if you can’t speak French then don’t even bother contacting customer “service” (no service about it, though). At last the mail arrived, but they still waited one month until cancelling. By doing that, they could charge me 20 euro once again - Even though, I hadn’t used the subscription for two months!I refused to pay, as they clearly just tried to get more money! After many mails back and forth, they ended the discussion. Their final move was to take me to court in France. Imagine trying to sue someone that you illegally have obtained payment from... wouldn’t have happened in my country!
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Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more