If ZERO STARS would be an option, Free Mobile absolutely deserves that. This company seems alright but once you go on board, it is a complete nightmare. Suddenly none of the staff is able to speak English, suddenly the will to help you out has disappeared and you are left in desperation. I wanted to end my contract months ago, but they did not let me. They sent me away in the store, they screamed to me over the phone and they sent me back to another useless phone call in the chats. When they know that you are a foreigner, they make zero effort and do absolutely nothing that could possibly help you out. As I was not able to stop my 2€ contract for months, I declined the payments on my end. This resulted in getting mails from the CFR willing to start a judicial conviction against me if I did not pay within 15 days. Free Mobile does not know what service is, they only care about your money. Stay away, please - ESPECIALLY when you are not a native French speaker ;)
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Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more