Free Mobile are appalling. My wife and I had to leave France due to COVID-19. We booked the flights three days in advance and did not have time to cancel our subscriptions. Once we arrived back in our home country we tried to cancel our services. I emailed them several times and never received a reply. I then contacted them on Facebook. They replied on Facebook, but said that the only way for me to cancel was by calling them. I said this was not possible for me since I don't speak French and don't want to pay international call fees. They couldn't care less. They didn't care about the difficult situation I'm in due to COVID-19. I am still having to pay fees and have not worked out how to cancel my subscription. DO NOT GET A FREE MOBILE SERVICE. THEY WILL MAKE IT HELL FOR YOU TO CANCEL.
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Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more