Happy with the fast fibre internet service but the price doubles after one year at end of 'promotion' entry rate of €16/month. So I told Free that I was going to change to a new operator. To keep me as a Fibre client Free offered to include my mobile phone contract in the new €35/mo price. I accepted this and kept my old number, and Free cancelled other mobile contract. But when I open my Free SIM card received by mail, it is not triple cut, only double cut. So the SIM card doesn't fit my phone and I'm now supposed to buy a new Nano SIM card at €10... meanwhile having no phone service? It's just stupid to send people a card they can't use for their phone and then demand they pay for a card that fits. Oh and I can't even call customer service cos I don't have a SIM that works. Guaranteed to make customer angry. For now I'm locked into their services but I leave Free, no regrets! I was happy with RED SFR for mobile so I suggest you try them instead.
Claim your business profile now and gain access to all features and respond to customer reviews.
Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more
