1.- They make it very easy and convenient to start a contract but their cancellation policy is stone-age primitive.2.- Their pricing is very obscure and unclear, they will charge you for everything they can find a hole in.3.- When things go wrong it is nearly impossible to request help by any means other than phone calls and they only speak French, and a very hard to understand one.4.- Do not dare take a look at their offers or look into an ad, they will track you and call you non-stop all day to get you to hire their service.5.- Most importantly they do not inspire trust, they show you how easy everything can be when convenient for them but do not reciprocate.As with most French companies they have very poor customer service.
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Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more