As an expat in France I should have read reviews before applying for a Free mobile sim card. Long story short they have "automatically" activated my sim card and charged me without telling me (when I was told, when subscribing, that my sim card would only be activated by me). When I contacted them for explanations they said "that's in the contract, read the small print" and if I wanted to cancel my MONTHLY ROLLING contract I had to send a signed letter VIA POST to their main office in Paris...in 2025!!! Also they don't have real app, it's just a link to their user unfriendly website, where you can't check your balance or anything else and it's all in French. So my conclusion is to stay away, there are much better option for mobile providers in France, especially for Expats.
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Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more