Gosh I wish I read this before signing up with them, they have now taken 50 euros they should not have and they astonishingly feel they justified in doing so as this is their process.I upgraded my account on the 19th Feb to the unlimited data forfait after signing up for their Freebox internet (which gives you a discount). I receive an email confirmation and start using the data. I am told that the new forfait doesn't go live for a few days so not only will I be charged for this usage at full whack but I also don't get the Freebox discount until the second month because of this delay. I am meant to be penalised because they do not activate my new forfait for a couple days, but they are billing me for the new forfait from 19th Feb!Not only this but they seem to have a direct debit system that bounces no matter what I do and they take 10 euros each time. Crazy and robbery. How are these guys in business, clearly only because they offer headline low prices - but they make it up by stealing from you with hidden charges and policies.
Claim your business profile now and gain access to all features and respond to customer reviews.
Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more