We called to sign up with freedom mobile for one of their plans told us there would be a $12 SIM card charge that was ok with us. The person we talked with said we would get within 7 days. The card never came so we called to tell them we never received the card and this other person with whom we were talking with said that the service was very poor to none in our area. We told that person to cancel the account created by the first person we talked with. We were charged $12 for a card we never received we called everywhere to try and get the $12 credited back to our credit card. All we got was the run around and no refund. We landed up cancelling our credit card account to make sure they wouldn’t withdraw any more money. Worst experience we ever had. I wouldn’t recommend them to my worst enemy. We filed a complaint with the CCTS
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Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more