Service very poor: Impossible to receive verification codes on messaging service.
Impossible to send SMS to Europe (although plan includes them).
Repeated (and unanswerable) messages re non existent phone calls from customer services.
Customer service totally ineffective (issues still unsolved after 3 weeks); agents on chat courteous, only one solved a problem; agents on phone: (call centre, India) courteous (mostly); 2 tetchy, dismissive, interrupting, one rude, hanging up and blocking number.
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This is Lebara's Group / Corporate website. If you wish to leave a review for Lebara in your specific country pls use the following review pages.
1) Lebara Mobile (UK) : https://www.trustpilot.com/review/lebara.co
2) Lebara Germany : https://www.trustpilot.com/review/lebara.de
3) Lebara Mobile (DK) : https://www.trustpilot.com/review/www.lebara.dk
4) Lebara Mobile (FR) : https://www.trustpilot.com/review/lebara.fr
5) Lebara NL : https://www.trustpilot.com/review/mobile.lebara.com/nl/nl
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