mobilemonster.com.au

4.7
4.7 Based on 161 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
SMB7645
Delayed payments

I had a very disappointing experience. I sold my device and shipped it promptly after placing my order. I chose this service because they advertise “fast payments” within 3–5 business days after receipt. My device arrived at their facility, but it’s now well beyond the promised timeframe, and I only received updates after repeatedly reaching out. Their responses were brief and almost dismissive, stating my device was still with the testing team due to high volume. Only after I followed up did they finally inform me that testing was complete. This makes me feel like my device would have remained unprocessed without my inquiries. I relied on their promise of fast payment as I urgently needed funds. Unfortunately, the delays and lack of communication made this process extremely frustrating. I cannot recommend this service based on my experience.

1
Date of experience: Dec 01, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More