This is a formal legal complaint and final notice regarding the deceptive business practices encountered. I was charged a $19.99 fee for an eligibility check, only to be informed afterward of an additional $68 standard unlock fee, followed by yet another charge of $174 for an advanced unlock service. This sequence of forced payments is misleading and appears to be a scam. The business information provided is unverifiable and raises legal concerns regarding:
• Consumer Protection from Unfair Trading Regulations
• Companies Act obligations for business address disclosure
• E-Commerce regulations I demand the following actions:
1. A complete refund of the $87.99 standard unlock fee.
2. Immediate cancellation of any further charges and termination of the order. If my demands are not met within 48 hours, I will take the following steps:
A. File a fraud claim with my bank, providing evidence of misleading fees and services not rendered.
B. Report this business to relevant UK regulatory bodies.
C. Publish warnings to inform potential customers about these practices. This is your final warning. Immediate resolution is necessary to avoid further escalation.
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