I bought a case and screen protector for my phone, and the experience was quite disappointing. The case quality was poor, with loose buttons, and the screen protector, which I didn't ask for, cost £25 without prior explanation. After a minor drop, it cracked despite assurances of its durability. The staff was unhelpful and dismissive when I sought a refund, and I felt belittled during the conversation. I left without resolving the issue due to their unprofessional behavior.
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