Review Time
While they are skilled at applying screen protectors, their communication regarding costs is severely lacking. They took my phone without discussing the price first. They applied two protectors without mentioning that the first one wouldn't work for fingerprints, and the second had a large circle that was not disclosed beforehand. When I requested a refund due to my dissatisfaction, the staff member was dismissive and unhelpful. I intend to warn others to steer clear of this place. Their lack of knowledge about essential features like oleophobic coatings raises further concerns.
I had a troubling experience at this store when they repaired my phone. The home button wasn't fixed, and the staff took my phone to another service without my consent. They told me I had been scammed. The staff member returned with my phone, and I lost £75 in the process. I hope they face repercussions for their actions.
I bought a case and screen protector for my phone, and the experience was quite disappointing. The case quality was poor, with loose buttons, and the screen protector, which I didn't ask for, cost £25 without prior explanation. After a minor drop, it cracked despite assurances of its durability. The staff was unhelpful and dismissive when I sought a refund, and I felt belittled during the conversation. I left without resolving the issue due to their unprofessional behavior.
I purchased a mobile phone, assured it was 5G compatible with a 12-month warranty. However, I discovered it only works with an Indian SIM card for 5G, and the warranty was misleading. The lack of transparency is concerning, and I will seek a refund without hassle.
The staff at this location were overly aggressive and disrespectful. I returned a faulty phone case, and their refusal to issue a refund was met with insults. Even the manager maintained this rude demeanor. While I eventually got my refund, the experience was distressing and unprofessional.
I was pressured into buying a low-quality phone case, and when I sought a refund, the staff was evasive and unhelpful. Security had to intervene due to the situation escalating. I had a poor experience and strongly advise against purchasing from here.
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