terrific customer service. I rented a bike that shout down whiout any notice in the middle of the street. I tried to reach the customer service with the app in vain then I called even to their central office in Spain. They called me 4 hours after. I left the bike as it stopped in a no parking area. Wanna laugh ? They did not refund me for the inconvenience and they charged me with a fine of 27 euros for parking their bike out to the spot. I blocked the card and never used the app anymore in my life which was a part of my weekly routine.
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