My speedometer/odometer stopped working correctly. Found the device attached to the rear axle was broken. After a futile search for the part, the local mobility store repair person recommended Mobility direct for parts. I called and got Tony. He asked clarifying questions, but was unable to find the part I was looking for. He had me take a couple of pictures of the broken part and he contacted the scooter manufacturer and with the aid of the pictures, were able to identify the correct part. Tony provided multiple methods for ordering the part. Once the part was ordered, I received a follow-up the next day from the shipping department and received, and installed the part 4 days later. Total elapsed time from part breakage to replaced and operational - 8 days. That was awesome customer service.
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Mobility Scooters Direct is one the most popular and knowledgeable retailers for buying mobility aids including mobility scooters, electric wheelchairs, and power lift recliners. We sell medical-grade scooters by Pride Mobility, Baja Mobility, Golden, Afikim, and more.
Mobility Scooters Direct AKA Mobility Direct is an A+ Nationally Accredited Medical Business with HQAA, with over 10 years in business. Mobility Direct is an active Florida state-licensed (AHCA) Durable Medical Equipment provider (DME).
Mobility Direct is known for its smooth shopping experience with its non-commissioned sales representatives. Mobility Direct has an informational and educational YouTube channel displaying thousands of videos of product reviews, repairs, and much more.
Mobility Direct's expertise is providing customers with the right product for their customer based upon your living conditions and criteria for your independent or assisted living needs.See more
