moby.co

4
4 Based on 141 reviews

Thanks for checking out our reviews — we appreciate you taking the time! -- At Moby, we take customer service seriously. If you ever have an issue or concern, please don’t hesitate to reach out to us directly at support@moby.co — we’re here to help. -- We...

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Kelvin Brown
Disappointing Experience with Early Recommendations

I was among the first to subscribe, starting back when the service was known as SmartyStocks in 2021. At first, I followed their top stock picks, which included high-conviction options such as Desktop Metals, Farfetch, Canopy Growth, Beyond Meat, Chegg, and Plug Power. However, the performance of the portfolio was very disappointing; these speculative stocks have experienced significant losses or even failed entirely. I have since transitioned my investments to large-cap stocks and diversified ETFs, which have provided much better and more consistent returns compared to this advisory service.

1
Date of experience: Dec 03, 2025

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Business Details

  • Thanks for checking out our reviews — we appreciate you taking the time!
    --
    At Moby, we take customer service seriously. If you ever have an issue or concern, please don’t hesitate to reach out to us directly at support@moby.co — we’re here to help.
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    We want to be transparent: the majority of our negative reviews are about refunds. We refund every customer who requests one, no questions asked. However, since Moby is a mobile app, refunds are processed through the App Store or Google Play Store, and unfortunately, we don’t control the speed or outcome of that process.
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    We’ve also noticed that Trustpilot won’t remove clearly resolved or inaccurate reviews unless we pay for their premium services — something we don’t believe is fair to you or to us.
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    So if you’re having an issue, please email us before leaving a negative review — we’ll make it right.
    --
    Thanks again for being part of Moby.See more

  • language https://www.moby.co

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