The clothes are good. They are the only reason this order is not getting 1 star.
Quality wise Mochi is great. I bought the Cecropia Moth Cardigan and have had no concerns with the quality of the product. I CANNOT say the same about customer service, reliability, or handling.
Do not trust the deadlines they give. Many items that were meant to go out October of 2025 have been pushed back to summer or fall of 2026. I waited MONTHS for my moth cardigan and almost had it stolen when it did arrive. They use the worst possible shipping service and have little to 0 communication with the shipping service or you throughout the process.
Customer service is also terrible. They'd rather stalk themselves on reddit and here on trustpilot than actually respond to customer emails.
Do NOT spend the HUNDREDS of dollars Mochipan costs for shitty service and handling.
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