I bought two bikinis, both with medium size bottoms. After wearing one set, I wanted to exchange the unworn pair for smaller bottoms. The return process was incredibly frustrating; I had to pay £4 for tracked delivery. The item arrived at the warehouse on 29th September, and after multiple emails inquiring about my refund, I received the item back on 15th October without any explanation. They claimed it had been worn, which is a complete lie as I never wore them. This is a disgraceful way to deny a return. I’ve purchased several bikinis before, but I will not buy from this service again and cannot recommend it. BE AWARE: THEY WILL NOT ACCEPT YOUR RETURNS!
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