modefootwear.com.au

1.7
1.7 Based on 41 reviews

...

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Julian
Untrustworthy-problem getting refunds

I have found Mode Footwear to be very untrustworthy. Exercise caution buying from them online . After returning a $200+ pair of doc martens over a month ago they still haven’t refunded my money despite several emails and phone calls. When you call them they say they will refund but they don’t. Please read all the reviews on this company before making your purchase. There is a problem not issuing refunds. They do not do the right thing by the customer from my experience . I have logged a complaint with PayPal on this matter and will keep following up until my money is returned. It has however been a very frustrating and stressful experience which hopefully this review will prevent others from having to go through.

1
Date of experience: Feb 07, 2025

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