moderngroup.com.au

1.7
1.7 Based on 66 reviews

Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutte...

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Anthony Taylor
Rude nasty customer service

This company uses call centre pressure tactics to arrange in-home appointments. They call you multiple times just to make one small appointment, including the night before and the morning of. This is both time-consuming and extremely frustrating and makes most people annoyed. When I expressed my exasperation on call number 5, yes 5, l was accused of being rude and told that there were notes “all over my file how rude I was“. If this is the way this company conducts business, I don’t want anything to do with them. Unbelievable.

1
Date of experience: Jul 22, 2020

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Business Details

  • Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks.

    We are dedicated to exceptional craftsmanship and customer satisfaction.

    When you choose Modern, you benefit from:

    Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust.

    A commitment to honouring our guarantees, both in word and spirit.

    Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78!

    Transform your home with Modern Group’s innovative and reliable products.See more

  • email customercare@moderngroup.com.au
  • language https://moderngroup.com.au

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