I am a designer. I do a lot staging for new condo buildings. My recent experience with Modloft has been nothing short of a nightmare. I purchased a table that cost over $5,000, and the entire process, from delivery to customer service, was utterly disappointing.When the table arrived, it was evident that the shipping process had been inappropriate and reckless. The table was severely damaged upon opening the box. It was not just a minor scratch; it was significant, rendering the table unusable and unsightly.I contacted their customer service to address the issue and requested a refund or an exchange. However, I was met with stubborn resistance and complete refusal. The lack of cooperation and refusal to make amends was beyond frustrating.What adds insult to injury is the complete absence of any apologies from Modloft. It is astonishing that they can treat customers who have invested so much in their products with such disregard and indifference.
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From our beginnings in 2005, our philosophy lives strong. Italian design, sleek price, and functionality remain our foundation. Our simple vision combines inspiring designs from renowned product designers and a manufacturing methodology that guarantees the highest quality finished product. Our passion to exceed expectation brings it all home.
