Dear Momax Team and Manager/Chef,I have purchased this Sofa on 05.12.2022 and its just 2.5 years old and already the cushion got damaged and became thin and the wood underneath the seat is creating problem and its hitting us when sitting. I am attaching the picture of the sofa with highlighting the place where its damaged. We didnt expect Momax sells so CHEAP QUALITY that within 2.5 years the cushion gets damaged and no more useful.This SCHLAFFSOFA is meant for both Sleeping and Sitting. but we dont use for sleeping, as mostly Sofas are used for sitting. So please i request you to do either of the following;Option 1: Change the sofa, by replacing a new cushionOption 2: Exchange another sofa of better quality, the extra money i will payOption 3: provide me a separate cushion with same cloth but with good quality cushion, detachable so that i can use it for another 1 or 2 years.So please take this seriously and provide your supportJust saying 2 years warranty is complete and your products are NOT USEFUL AFTER 2 YEARS WARRANTY shows crazy... so please support by considering one of the Options.
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