Subject: Complaint Regarding Order Status and Lack of AttentionDear Mömax Customer Service,I would like to file a formal complaint regarding a significant issue with my order placed approximately 50 days ago. When we placed the order, we were informed that the products would be delivered within 3 weeks. However, it has been 50 days, and we still have not received the products.My friend has visited your store multiple times to address the situation, but each time they were met with indifference. In the latest meeting with the manager, it was revealed that nothing had been done about our order and that the products had not even been requested from other cities. In other words, the products haven't even been prepared for shipment yet.Furthermore, despite this severe delay, your company offered a 150 Euro discount coupon as a "compensation," but this gesture is not nearly enough to address the inconvenience caused. When considering that my daily loss is approximately 3 Euros, this coupon has little value and does not properly compensate for the significant delays.I expect immediate action to be taken and my order to be delivered as soon as possible. I will continue to monitor this issue and will escalate my complaint to the relevant authorities if necessary.I look forward to your prompt response.Best regards,
Claim your business profile now and gain access to all features and respond to customer reviews.
Möbel, Lampen & Wohnaccessoires online kaufen bei mömax - sieht doch gleich besser aus ✓ Große Auswahl, beste Preise ✓ Möbel online kaufen und wohl fühlen ✓ mömax
