moemax.de

1.6
1.6 Based on 86 reviews

Möbel, Lampen & Wohnaccessoires online kaufen bei mömax - sieht doch gleich besser aus ✓ Große Auswahl, beste Preise ✓ Möbel online kaufen und wohl fühlen ✓ mömax...

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Beatrice
Lacks Professionalism. Poor Customer Service

Update 22.07I seriously find the reply below from Moemax a joke. I contacted the mail previously on 2 different ocassions. The company made me wait 3 months to deliver missing parts of the kitchen. During that time and to dissaude me from taking the legal route, they were promising me the moon after the issue gets resolved. I agree in good faith (and make a mistake) and the moment they fix the issue, damm turn there behaviours and they pay me 150 €. Only!! I wonder if they were to charge me the same if I paid 10000 € 3 months late!Lesson learned: If you have a issue with moemax.. demand interim compensation right away. Dont get carried away by the false hopes their customer service sets._If you want to terribly get disappointed with your kitchen purchase then please buy it from Mömax. My overall experience can be rated as terrible as they forget to order parts of the kitchen from their supplier and made me wait three months with multiple unkept appointments in between. As compensation, they felt 150 € is enough for all the trouble, effort and mismanagement from their side.

1
Date of experience: Mar 19, 2024

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Business Details

  • Möbel, Lampen & Wohnaccessoires online kaufen bei mömax - sieht doch gleich besser aus ✓ Große Auswahl, beste Preise ✓ Möbel online kaufen und wohl fühlen ✓ mömax

  • email shop@moemax.de
  • call 0501111000
  • language https://moemax.de

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