I had a terrible experience. I ordered an item for my device but mistakenly chose the wrong one. I contacted support, and they quickly said I could return it for a refund, asking for tracking info, and advised me to reorder the correct item. I returned it to their designated address and provided tracking, but despite many follow-ups, I have yet to receive my promised refund. They are breaching consumer protections. I left a negative review, but they ignored it and my emails. I hope potential buyers see this before making a purchase. The products are average, but not worth the high cost without good customer service.
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