My fiancé ordered my engagement ring from Molly Jewelry US and it’s beautiful, love the ring. However, it’s too big and my finger turned green immediately. Obviously, super embarrassing situation for a newly engaged couple! We reached out right away and got a response in about a day at first and we were told that we could exchange my ring for essentially the same one but in silver instead of rose gold (gold plated) and also get it resized in the process. After agreeing to this and sending the photos of the current ring, now no one is responding to either of our emails and it’s been many days. I really just want to exchange my ring so I can actually wear it finally!! Help!
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At MollyJewelryUS, we handcraft each piece with heart and purpose—celebrating love, milestones, and individuality. We proudly offer budget-friendly materials, responsive customer support, and customizable options. Your moments deserve something with personal care, and we’re honored to be part of yours.