The return policy states a 30-day window for returns, requiring items to be in original condition with tags and packaging. I met all the criteria, but they requested photos to assess the issue. The sweatshirt I ordered was excessively large, resembling a 2XL instead of a large. I asked for a return, but they only offered me a $6 refund on a $31 item. When I protested, they suggested I could return it, but shipping would cost $30-$40, and they offered a $9 refund. Additionally, it took over a month to receive my order, which they deemed acceptable. Their support is lacking, and they do not stand by their products.
Claim your business profile now and gain access to all features and respond to customer reviews.
