I have been a customer since the early days of this service in the area. My team leader has been consistent for many years, and I appreciated their work and efficiency. However, last week, they scratched my stainless steel stove top. This was a noticeable scratch, and they even called me to inform me about it and shared photos. When a supervisor came to assess the situation, the team claimed it was already damaged, which was not true. I felt insulted when an office representative accused me of lying. This experience led me to cancel my service—not just because of the scratch, but due to the way I was treated.
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