I placed an order for three shower gels, a gift box, and a personal message. I did not receive any gift boxes, although I was supposed to get three for each shower gel purchased. Additionally, the personal message I requested was not included. How difficult is it to pack three items and print a note? If this can't be done, then don't offer it as an option; without it, I don't need the shower gels. For a so-called 'high-quality' brand, proper packing should be standard. After being a customer for years, I will no longer support this brand.
Claim your business profile now and gain access to all features and respond to customer reviews.
London's bath, body & beauty connoisseurs since 1973 + Shop beautifully boxed gift sets for him, her and the home + Choose a FREE luxury sample-size with your order!
