After the state my Molton Brown order turned up in when you used Amazon as courier, I won'tbe shopping online or instore again. No gift box, no sample, bottle scuffed and outer box soaking wet. I emailed your customer service dept but they wanted photos of the gift box I hadn't received and photos of the wet box - which by this point had disintegrated and was in the bin. Customer service at Molton Brown is now appalling - you don't seem to care at all about your loyal customers and I have been both a personal and corporate customer for years previously.
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London's bath, body & beauty connoisseurs since 1973 + Shop beautifully boxed gift sets for him, her and the home + Choose a FREE luxury sample-size with your order!
