Placed an order on the 28th November. It is now the 14th December and I have had no update on my dispatch. I’ve tried to contact customer service but cannot get a response. I have contacted Dpd and they have told me they haven’t received the parcel either. Very disappointed with the service. I tried to even contact them on Facebook and Instagram and I got a response on Facebook telling me send an email which I have done 10 days ago and to call the uk number which I can’t get an answer on or a call back.
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