The products are beautifully scented and are lovely to use. But if ordering online as oppoesed to high street shopping Buyer Beware. Terrible company to deal with. Emails make no reference to a name on the account and leads to believe this is a scam company. Getting through to customer care is a nightmare and persistent lengthy delays of up to 5 days and automated emails frustrate. Sadly my online experience with what should be outstanding from a company which carries a " by appointment to the Queen" crest was appalling Frustration plus plus plus. Advice - Buy elsewhere or in a high street. Definitely avoid buying direct from this company. Delivery was by DPD, and the driver left the parcel in an exposed location, open to all elements and potential for theft. Driver could not be arsed walking another 15 meters to leave in a covered location at the porch and rap the door.
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London's bath, body & beauty connoisseurs since 1973 + Shop beautifully boxed gift sets for him, her and the home + Choose a FREE luxury sample-size with your order!
