I was very disappointed with my Molton Brown diffuser refill. It doesn’t smell at all and having had a diffuser as a present I was keen to keep using the product. Despite emailing them they have done nothing to put things right. This was an item not fit for purpose and they should put this right. I was shocked to see how many poor reviews they have, not good enough for a top brand company. Unhappy customers will ultimately mean poor sales.
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