Placed a £150 order two weeks ago for Christmas. So finally decided to see what’s going on, and told me that unfortunately everything is out of stock and offered me alternatives. Even had the cheek to blame DPD for damaging the order even though it had not arrived at their depo.When spending such a large amount on a few hand soaps and moisturisers, you would think the level of service would be greater than what it is. Ten years+ I have been using your company, so this will be my last! Use at your own peril, but for me I’m done!
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