I ordered some lovely gift sets for Christmas, but what I received was not what was shown on the website. The contents of the ‘gift sets’ arrived loose, lacking the beautiful gift boxes that were advertised. Now, I see that the lovely boxes are no longer featured, replaced by a note stating ‘the gift wrap type may vary’. This is unacceptable; such information was not present when I placed my order. If the stock was unavailable, it would have been better to cancel the order or include a note and an apology in the package. What I received instead of a premium gift is just a few random bottles. This does not qualify as a gift set!
Claim your business profile now and gain access to all features and respond to customer reviews.
London's bath, body & beauty connoisseurs since 1973 + Shop beautifully boxed gift sets for him, her and the home + Choose a FREE luxury sample-size with your order!
