The advertisement utilizes regulatory references as part of its marketing strategy. The checkout process is overly complex, turning an initial order of £17.97 for a 21g cream into a total of £89 with unexpected charges. I attempted to cancel immediately upon realizing the issue, but was told it was too late as the order had already been processed. The payment service closed my complaint since the item was marked as delivered, despite only costing £17.97. I am still trying to recover my funds.
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