Review Time
The advertisement uses regulatory references as a sales tactic. As noted, the checkout is overly complex, resulting in an initial order of £17.97 for a 21g cream escalating to £89. I tried to cancel immediately but was told it was too late as the order had already been processed. My complaint was dismissed by the payment service because the item was marked as delivered, even though it only cost £17.97. I am still trying to recover my money.
Warning: as mentioned by others, the checkout process feels deceptive. There is no confirmation of your order before payment, leading to unintentional additional costs that can be four times higher than expected. I reached out immediately to cancel, but they informed me it had already shipped. Proceed with caution.
The advertisement utilizes regulatory references as part of its marketing strategy. The checkout process is overly complex, turning an initial order of £17.97 for a 21g cream into a total of £89 with unexpected charges. I attempted to cancel immediately upon realizing the issue, but was told it was too late as the order had already been processed. The payment service closed my complaint since the item was marked as delivered, despite only costing £17.97. I am still trying to recover my funds.
The checkout process is complicated, with confusing offers being added. Fortunately, my bank canceled the multiple transactions that far exceeded my initial purchase. However, I am now without my payment card for at least a week, which is particularly inconvenient during the holiday season. This could be a scam. I feel disappointed and inconvenienced. Be cautious with impulse purchases—take time to review and follow security precautions.
I received a shirt from here, and it’s just what I wanted. The fabric is soft and resists wrinkling, which is great. Delivery was quicker than I anticipated, and the entire process went smoothly. I will likely order another in a different color.
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