The advertisement uses regulatory references as a sales tactic. As noted, the checkout is overly complex, resulting in an initial order of £17.97 for a 21g cream escalating to £89. I tried to cancel immediately but was told it was too late as the order had already been processed. My complaint was dismissed by the payment service because the item was marked as delivered, even though it only cost £17.97. I am still trying to recover my money.
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