I decided to be an idiot and once again order from this horrible company who's service has been horrible each and every time I have tried to reach out to them and who has REPEATEDLY sent me either damaged goods, or good so badly packaged that I receive them damaged.I ordered a lot of items pretty much all in "good" or "very good" what I received was a BADLY packaged package full of torn, cracked, scratched, broken items.I was already pissed off because of all of the other issues I have had with them recently, like them lying, refusing to offer proper compensation for damaged items, refusing to send a purchased item claiming it is out of stock after noticing they were selling the item for too cheap, then increasing the price and all of this while keeping the item still up for sale which is illegal btw.I contacted both the normal support and the biz email on this matter. Hoping and trying to receive compensation and all they offered me was that I could keep the items and get 10€ credit which isnt even a third of the value of the items or that I could ship back my entire order to them at my expense and after they at some point receive a full refund.I told support that I don't want "credit" from their untrustworthy company since I doubt I will order from them in the future.I was then offered a direct 10€ refund which once again is STILL NOT EVEN A THIRD of the value of the items or ship the order back. I requested at least 15€ in compensation, but at that point negotiation shutdown.There is absolutely NO way I will waste a second of my time. Shipping them anything back.I have contacted PayPal and hope I can have this sorted out there, since the people at Momox/Medimops are unable to behave in a reasonable way.Remember my actions are caused by their repeated lies, bad service, lack of quality assurance in the case of actually checking that the condition of the item is as THEY THEMSELVES CLAIM! as well as actually packaging the items in a manner that they do not get damaged by their lacking use of packing material.
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