For a company who charges what they do, the workbooks should not be outdated as they are. It should be illegal to charge what you do and be given the resources we are given. The last 3 assignments with zero were absolutely horrifically outdated. When the workbook said it was last updated in 2022/2023, it’s now 2026 and zero has an update every few months - the instructions with the step by step guide are so so wrong. I spent hours sitting there at every step trying to workout where to go because the workbook was outdated and zero has updated. Throughout the whole study time, multiple times things were unclear on where to find the correct answer. Multiple times I tried to book an appointment with a tutor to get some help with no available before I had to resubmit my assignment (2 weeks to resubmit after the first submission, and I couldn’t book an appointment for over a month at times). I had a work colleague do the same certificate and at times, I would pass a question with one answer (numbers) and she would not pass that question and she had the same figure as me. Same assessor that assessed both of ours. I passed. She did not. Make that make sense. It was horrible and I do not recommend to anyone doing this course until massive changes and updates are done.
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