I paid Monarch transport to move three of my motorcycles from Michigan to Nevada. One of my motorcycles, a new Kawasaki Ninja ZX-4 400 track bike was dropped and damaged during the course of transport and delivery. I have full documentation and photos showing the motorcycle when pickup up and when delivered. It is undisputable that the transport company damaged the motorcycle. Monarch is pointing the finger at AL1990 the delivery company who they contracted to transport the motorcycles. I was provided with there insurance certificate. I contacted the insurance company that told me that the insurance certificate is no good, a fake. The validation number on the certificate is missing, meaning that it was never purchased and therefore not valid. Nobody is taking responsibility for my damaged motorcycle and I am the one that is showing the burden of proof with documentation and photos. However, they will not make payment for the damage caused to my motorcycle during transport. They are trying every trick in the book to weasel out of the responsibility. I am spending huge amounts of my time and money just trying to get them to own up to their responsibility. I would recommend that anyone that is considering Monarch Transportion in the USA to reconsider and make sure they do business with a reputable company and Not Monarch. This is one of those situations that you hope you never get in. Everything was done properly on my behalf and now I am having to jump through every hoop trying to get them to make good on their promises of being fully insured. Do not make the mistake I did and hire Monarch transport. I am writing this for your benefit. Thank you.
Claim your business profile now and gain access to all features and respond to customer reviews.
Monarch Transport Group is a trusted vehicle transport brokerage dedicated to making auto shipping simple, reliable, and stress-free. Based in the U.S., we help customers nationwide move cars, motorcycles, RVs, and more with professional carriers carefully vetted for safety and compliance.
Our team focuses on fast communication, competitive pricing, and dependable service, ensuring that every shipment is handled with care from pickup to delivery. Whether you’re relocating, purchasing a vehicle online, or transporting a specialty unit, Monarch Transport Group provides the guidance and support you need for a smooth experience.
With thousands of successful shipments completed, our mission is to combine industry expertise with a customer-first approach — delivering peace of mind every step of the way.See more
