The service engineer, Richard Lawrence of Monarch Water came to carry out a service and showed me that the build up of resin had rendered the 9 year old water softener as useless. He replaced the defunct water softener with a new one efficiently and a good explanation of how the new one works. Thank you Richard
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Monarch Water is one of the UK's leading water softener and scale prevention systems manufacturer since 1964, supporting group and independent merchants nationally.
