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monarchwater.co.uk

monarchwater.co.uk

4.9
4.9 Based on 161 reviews

Monarch Water is one of the UK's leading water softener and scale prevention systems manufacturer since 1964, supporting group and independent merchants nationally....

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Average Rating

4.9

/
5

161 Reviews

5 Star
96%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
1%
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All Reviews

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Review Time

mark brown
Can’t fault Monarch response. The office staff were extremely helpful and Richard the engineer was e

Can’t fault Monarch response. The office staff were extremely helpful and Richard the engineer was excellent and informative explaining the fault and measures taking to fix. Brilliant whole team response.

5
Date of experience: Feb 20, 2026
MR D A
Very polite and knowledgeable

Very polite, friendly and knowledgeable, quickly serviced our softener and explained clearly any questions asked.

5
Date of experience: Feb 20, 2026
David Donnelly
The service engineer

The service engineer, Richard Lawrence of Monarch Water came to carry out a service and showed me that the build up of resin had rendered the 9 year old water softener as useless. He replaced the defunct water softener with a new one efficiently and a good explanation of how the new one works. Thank you Richard

5
Date of experience: Feb 20, 2026
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Irene Everson
Polite and helpful

Extremely helpful, polite and efficient.

5
Date of experience: Feb 20, 2026
customer
Had our water softener serviced by…

Had our water softener serviced by Richard today great guy great service

5
Date of experience: Feb 20, 2026
Elaine harvey
Richard was a very polite and…

Richard was a very polite and approachable chap very professional and explained everything thing he did also answered all my questions so hopefully will service my water softener next time very happy with him coming back into my house

5
Date of experience: Feb 19, 2026
George Bynon
Richard really professional

Richard really professional, explained things thoroughly,a pleasant experience

5
Date of experience: Feb 19, 2026
mark brown
Can’t fault Monarch response

Can’t fault Monarch response. The office staff were extremely helpful and Richard the engineer was excellent and informative explaining the fault and measures taking to fix. Brilliant whole team response.

5
Date of experience: Feb 19, 2026
Caroline Tandy
Very happy

Richard turned up on time, explained everything, very happy.

5
Date of experience: Feb 19, 2026
Sandra Drake
Good Service

Richard was very knowledgeable and explained what the issue was and what to look out for. He was efficient and had a friendly demeanour. I can recommend him to do a good job. Very happy with the service.

5
Date of experience: Feb 18, 2026
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