I purchased a bus ticket at 10.58am from Ferrol (Caranza) to Santiago de Compostella. But I had arrived at the station around 10.45am. Well, the bus never came. I waited up until F 12pm and it NEVER CAME. NONE of the phone number given worked. No information. No explanations. None of the drivers from the SAME company knew anything. I asked Spanish people what was going on and they responded "oh yes, it happens all the time, it bonkers here". I tried to submit a complain for a refund (8euros) and the website doesn't work. Each time I press "enter" it says "an error happened. please try again". I tried 5 times. WTH. If it wasn't for a nice lady who literally saved my life I would have missed my plane. DO NOT USE this company. They will rip you off nicely and say nothing about it.
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