Terrible customer service. I ordered a pair of earrings and the photo of the order was gold. I paid careful attention to my order being placed and they ultimately sent me silver earrings. Then they sent me a screen shot of the order with the image of gold earrings but an order for silver. Maybe they were out of gold, maybe it was a mistake, maybe I made a mistake but it is not what I wanted. I reached out them and got a message back that they sent what I ordered. Not how to send them back, just we sent you what you ordered. Too bad basically. So I emailed again asking for return instructions...crickets. In my 3rd request I typed in the subject line 3rd request. I guess they figured this may result in an issue so she replied with a return address. I have to pay the shipping even though the image of my order is a gold earring and their Customer service is horrible. Never ever order from these people. Awful experience.
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